Thanks for purchasing our educational products at autismpartnershipfoundation.org operated by APF. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back as long as no certificate has been issued. You are eligible for a full reimbursement within 30 calendar days of your purchase. After the 30-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.